REFUND POLICY

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1. Refund Eligibility: TRAVEL FEES ARE NON REFUNDABLE

Refunds are only possible under the following conditions:

  -Clerical Errors: If there is a clerical error made by our notary (e.g., incorrect date, misspelled name, etc.), we will offer a correction at no additional charge. If a correction is not feasible, a full refund will be provided.

 -Service Not Rendered: If you have paid for a service that was not performed due to our error or inability to provide the service, a full refund will be issued. ​

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2. Non-Refundable Circumstances: The nature of notary services typically makes them non-refundable, especially in cases such as:

 -Client Error: If the error is due to incorrect or incomplete information provided by the client, refunds will not be issued.

 -Change of Mind: Services rendered cannot be refunded due to a change of mind or circumstance after the notarization is complete. ​

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3. Procedure for Requesting a Refund: To request a refund, clients must contact us within 24 hours of the service date. Provide a detailed explanation of the issue and any relevant documentation. Refund requests will be reviewed, and we will respond within 2 business days. ​

 

4. Refund Processing: Approved refunds will be processed to the original payment method within 3 business days. We will notify you once the refund has been processed.

 

​ 5. Limitation of Liability: Our liability in the event of an error is limited to the cost of the service provided. ​

 

6. Amendments: This policy may be amended from time to time in accordance with changes in regulations and our business practices.